If you’re still unable to complete the installation process, I’d suggest contacting our Customer Care Team. To verify whether the license number that you’re entering is the same with what is listed in our system, you can get your license information by entering your business phone number on file through this link: Locate Your License.Īlso, you can visit the Customer Account Management Portal Site (CAMPS) to verify your company’s subscription and manage your QuickBooks Desktop products license/product information. I want to make sure everything you're all set with this concern.Īppreciate the complete details of your concern, want to provide you with additional details to ensure you’re able to enter your license number to complete the installation process of QuickBooks. Let me know how it goes after contacting them. This should point you in the right direction. For more in-depth information the QuickBooks policy, you can refer to this article: Discontinuation policy and upgrade information. Just so you're aware, access to any add-on services installed in the 2016 version of your software will be discontinued after 31st of May 2019.
Enter your account information and click on the Submit button.Click on the Contact us link and choose a topic.They have direct access to your account and will add grace units to your QuickBooks License. With issues like this, I recommend contacting our Technical Support Team. It's possible that your QuickBooks exceeds the grace units in registering and installing the software. I'm here to make sure you're able to install QuickBooks, so let me direct you to the right support.
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